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Knowledge base
Aline Leasing and Billing (5)
Accounts Receivable (37)
Add a Resident Payment
Add an Itemized Payment
Adding a Payor
View all 37
Lease Management (34)
Ancillary Care
Assessed vs. Billed Care Variances
Attach a File
View all 34
Leasing & Billing Insights (13)
Navigating Through Aline Insights
Finding Information on Move Ins and Move Outs
Finding Details about Rate Increases
View all 13
Revenue Announcements (2)
Aline Revenue Release 24.6
Aline Revenue Release 24.7
Leasing & Billing Reports (3)
Six Month Aging Report
Welltower Rent Roll Report
Supplemental Payor Report
ExpressPay Portal (1)
Express Pay Basics (6)
Logging Into Express Pay Portal
Reviewing Payment History
One Time Payments - Express Portal
View all 6
Aline Payments (2)
Payment Basics (15)
Introduction to Aline Payments
Navigating Aline Payments
Resident Profiles
View all 15
Payments Announcements (5)
Aline Payments - Aug 2024 Release
Aline Payments - Aug 19 2024 Release
Aline Payments - Sept 20, 2024 Release
View all 5
Operational Insights (3)
Care Insights (4)
Care Insights - Task Report
Care Insights - Acuity
Care Insights - Incidents
View all 4
Sales & Marketing Insights (3)
Sales & Marketing Insights - Sales Trends
Sales & Marketing Insights - Sales Leaderboard
Sales & Marketing Insights - Sales Management
Leasing & Billing Insights (3)
Revenue Insights - Rate Increase
Revenue Insights - Occupancy
Revenue Insights - Revenue
User Accounts & Access (4)
Full Suite (4)
Changing Your Aline Suite Password
Resetting Forgotten Passwords with Email or Pin Number
Resetting User Passwords and Unlocking Accounts
View all 4
Aline Suite Configuration (1)
Room & Rate Management
Aline Academy (3)
Signing Up for Aline Academy eLearning
Resetting Forgotten Aline Academy Passwords
Auto Course Assignment by Aline Suite User Role
Aline CRM (3)
Changing CRM Password
Resetting a Forgotten Password
Logging Into Aline CRM with SSO