Overview

In this article, we will review the Express Portal FAQ's.

FAQ's

What should a user do if they encounter an issue with their payment?

• If user encounter any issues with their payments, such as failed transactions or discrepancies, they should contact their community office immediately.

 Can users update resident information in Express Pay?

• No, updating resident information is not possible in Express Pay. Users are required to contact their community office or call the number listed on their statements to update address information.

Is there a mobile app available for the platform?

• Currently, we offer a web-based platform accessible from any device with internet connectivity. However, we are exploring the possibility of developing a mobile app in the future.